Helpful Information About Working with Child Inspired Therapy

Billing & Insurance

Child Inspired Therapy is in-network with:

BCBS Highmark of Delaware
Highmark Health Options
Delaware Medicaid
Delaware First Health
AmeriHealth Caritas DE

We are in the process of adding other insurance companies, so be sure to contact us if your insurance is not on our list.

We also accept private-pay clients. Click here for our Therapy Services Fee Schedule.

Referrals

SELF-REFER
Parents can self-refer their child by contacting us directly. Depending on your child's needs and your insurance, we may require a referral from your primary care provider.

PHYSICIAN & SPECIALIST REFERRALS

Referrals can be faxed to Child Inspired at 302-258-1123. Please include the following information on the referral:

The reason for the referral. Should include an ICD-10 diagnosis code on the referral.
The therapy service being requested.
Any supporting medical information from a recent examination or medical visit.

Frequently Asked Questions

Do you accept insurance?

Yes, Child Inspired accepts the following insurance plans: BCBS Highmark, AmeriHealth Caritas, Delaware First Health, and Medicaid Health Options. Private pay options are also available upon request.

What is your cancellation policy?

In the best effort to respect each other’s time, resources, and preparation, therapists, staff, and parents are asked to provide at least 24-hours' notice for all appointments that need to be rescheduled and/or cancelled. Three cancellations without 24 hours' notice or three failed attempts to reach you without return communication from you may result in suspension or termination of services.

How will I be billed for services?

Clients/families are provided information and a credit card authorization form as part of their initial intake paperwork that is completed prior to beginning therapy services with Child Inspired. This must be completed in order for therapy to begin. It is the responsibility of participating Child Inspired clients to ensure payment is provided in full for all therapeutic services. All co-pays, co-insurances, and/or deductibles are billed electronically. Payment is not accepted by the therapist at the time of service.

Where will services be provided?

Child Inspired provides therapy services in our Millsboro (Long Neck) and Lewes (Nassau Commons) locations. Therapy sessions may be conducted in the client/family's home, school, daycare, and/or community settings, depending on the service being provided, clinical recommendations of the therapist, and insurance approval.

Will my child need an evaluation prior to beginning therapy?

Yes. Each child participates in an evaluation or initial intake visit prior to starting therapy services. If your child was recently evaluated (within 1 year) by another provider, you may be asked to provide those results to ensure that Child Inspired's therapist conducts their evaluation or initial intake visit accordingly. For example, some assessment tools cannot be administered more often than once a year (or results might be considered invalid) or there may not be a need to assess certain areas if this has recently occurred. The therapist will help to explain details, but it is necessary to evaluate your child in order to best determine your child's needs and establish your child's plan of care if services are recommended.

Do I need a referral?

A referral is requested for Occupational and Speech Therapy services. A referral for Mental Health services is not typically required; however, some insurance providers may request one. Child Inspired's Intake Coordinator will communicate the need for a referral.

Referrals can be sent to Child Inspired via fax at 302-258-1123 or via email to Lisa.Mendes@childinspiredtherapy.com.

Can I drop off my child and come back to pick up after the session is over?

No. Child Inspired values a family-centered model of care. Caregivers are asked to be present during therapy sessions. There are some unique programs, such as summer camps, when parents are permitted to leave while their child participates.

What ages do you work with?

Child Inspired provides services for children ages birth–young adulthood.

How long will my child need therapy?

Your child's individual needs and progress will determine the duration of therapy that is recommended by your provider. This information is shared on an ongoing basis through a collaborative process of evaluation, progress updates, and discharge recommendations.

How do I know if my child needs therapy?

Talking to a doctor is the first step toward getting help for your child if you are concerned about his or her development. Acting early can make a big difference.

Can you work with my child even if they are currently receiving therapy at school?

Absolutely. Your child's skills and/or function may be different at home than at school. If you need help better understanding or addressing your child's skills or function at home or in community settings, a family-centered therapy model may be a good fit for your family.

My child didn't qualify for EI/school-based services. Can you still work with them?

Possibly. We would welcome the opportunity to review the assessment that has been completed and meet with your family to determine if family-centered outpatient services would be beneficial to your child and family.

Will you collaborate with my child, caregivers, and/or other therapists?

Absolutely. Our team at Child Inspired believes in a collaborative approach and will integrate care with your child, loved ones, and other therapists or pediatric providers.

How often do we come to therapy?

Recommendations about the frequency (how often) and duration (how long) of therapy services will be determined by the provider based on your child's evaluation and progress updates. Your child's therapist will discuss these recommendations with you and together will determine what will work best with your family's needs.

What is a speech therapist (SLP)?

Speech therapists work in partnership with families to promote the healthy development of infants and children by supporting skill development in areas such as feeding, play, and communication. Healthy childhood development is dependent upon successful physical and emotional skill development in these areas.

Speech and Language Pathologists work closely with families and other professionals to address needs related to nutritional intake/feeding, swallowing, language development, speech articulation, and cognitive development.

What is an occupational therapist (OT)?

Occupational therapists and occupational therapy assistants focus on the functional activities you need to do in your daily life. Occupational therapy intervention integrates everyday life activities (occupations) to promote health, well-being, and your ability to participate in the activities that bring meaning to your life.
The “occupations” of infants and young children revolve around feeding, sleeping, play, and developing safe, trusting bonds with caregivers. Healthy childhood development is dependent upon successful physical and emotional skill development in these areas. Occupational Therapists work closely with families and other professionals to address any concerns in these performance areas, as all babies need proper nutritional intake, sleep, and sensory input (comforting touch, movement, clean skin/diapers) for healthy growth.

As children enter the school-age years, their “occupations” broaden to include school function and enhanced opportunities for peer connections and relationships through play, sports, and leisure activities. Successful physical, cognitive, and social-emotional skill development helps children reach their greatest potential as learners, now and leading into their future endeavors. Occupational Therapists work closely with educators and families to improve motor coordination, visual perception, sensory integration, self-regulation, and self-care skills required for success in daily home and school routines.

Adolescents and young adults prepare to enter the workforce to reach greater independence and sustainability. Individuals with physical, cognitive, or developmental disabilities may require specialized training, adaptations, and/or environmental modifications for successful job acquisition and the development of independent living skills.

What is a clinical social worker or mental health counselor?

Mental health professionals (clinical social workers and mental health counselors) are highly qualified therapists, often with advanced training in pediatric and family-centered interventions. These professionals work in partnership with families to promote healthy interactions and positive behaviors and coping skills. Mental health professionals may be certified to provide Parent-Child Interaction Therapy (PCIT), TheraPlay, Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), and/or Eye Movement Desensitization and Reprocessing (EMDR). In addition, pediatric mental health professionals often have experience in play therapy, grief/bereavement counseling, adoption counseling, anxiety management, family/caregiver education, and attachment therapy interventions.